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Frequently Asked Questions


Steve's Goods brings you the highest quality Hemp extracted CBD products for the lowest prices on the market!

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Cannabinoids are a class of naturally occurring constituents of agricultural hemp/cannabis, commonly used to support general wellness. Our Hemp extracts are also known as cannabis oil (with significant amount of naturally occurring cannabinoids), as Cannabis is the umbrella term that both agricultural hemp and marijuana fall into. We sell hemp extract oils, not marijuana.

Because the CO2 extraction used to make our oils yields a full spectrum extract, our hemp extracts contain over 80 different phyto-cannabinoids, including CBC, CBG, CBG-A, CBC-A, CBN and many others. In addition to the cannabinoids naturally present in our agricultural hemp extracts, there are also many other types of natural molecules and phyto-chemical compounds such as amino acids, carbohydrates, vitamins (including B1, B2, B6, D), fatty acids (including omega 3 & 6), trace minerals (including iron, zinc, calcium, magnesium, potassium), beta-carotene, chlorophyll, flavanoids, ketones, nitrogenous compounds, alkanes, glycosides, pigments, water, and terpenes. The most common terpenes in our hemp extracts are Myrcene, Beta-caryophyllene, Terpinolene, Linalool, alpha-Pinene, beta-Pinene, Nerolidol og Phytol, trans-alpha-Bergamotene, Limonene/ beta-Phellandrene (Co-elution), and alpha-Humulene.

It is very simple. You find the item you want to buy > Go to our single page checkout > Fill in your information and purchase! If the product is in stock, you will receive the item 3-10 days later. Free Shipping. Discrete and without hassle.

Backorders will take 1-4 weeks to complete. Contact us for more information

Each transaction has a 5% fee because of the “high risk” nature of selling CBD. CBD is still being treated like an illegal SCHEDULE 1 substance from the Federal Government making operating a CBD business very difficult for any company selling legal CBD products. Most companies consider all 50 states to be legal and able to sell CBD online or in retail stores but industry standard credit card processors don’t accept CBD merchants so “high risk” accounts are what we are being forced to use; meaning more expensive processing. In order to keep prices low and keep shipping free for everything except the bundles; we have added a small 5% fee to help even out the excessive fees involved in offering you high quality CBD products crafted in Colorado.

This fee isn’t really noticeable in your purchase and really helps us ALOT in sharing the fees involved in processing your payment securely, privately and without any question of an untrusting experience. Please feel free to contact us with any questions.

CBD Shatter is 95% (950mg) CBD isolate and 5% (50mg) of strain specific terpenes like Suzy Q.

What are terpenes?

Terpenes are the oils that give marijuana, hemp and a wide variety of other plants their fragrant aromas. Research is starting to show that terpenes are really healthy for you!

Terpenes are sourced locally in Colorado.

Our hemp extracts contain over 80 different phyto-cannabinoids. In addition to the cannabinoids naturally present in our agricultural hemp extracts, there are also many other types of natural molecules and phyto-chemical compounds such as amino acids, carbohydrates, vitamins (including B1, B2, B6, D), fatty acids (including omega 3 & 6), trace minerals (including iron, zinc, calcium, magnesium, potassium), beta-carotene, chlorophyll, flavanoids, ketones, nitrogenous compounds, alkanes, glycosides, pigments, water, and terpenes. The most common terpenes in our hemp extracts are Myrcene, Beta-caryophyllene, Terpinolene, Linalool, alpha-Pinene, beta-Pinene, Nerolidol og Phytol, trans-alpha-Bergamotene, Limonene/ beta-Phellandrene (Co-elution), and alpha-Humulene.

The short answer is yes. Cannabinoids are cannabinoids, whether from marijuana or hemp. Most marijuana has a very low non-psychoactive cannabinoid profile, so most of the time hemp would be much more preferable for anything besides THC. Marijuana is usually very high in THC (gives people the high) but usually very low in other non-psychoactive cannabinoids.

Scientifically and genetically, industrial Hemp and Marijuana can be the same plant, with a genus and species name of Cannabis Sativa. Industrial Hemp is always a strain of Cannabis sativa, while marijuana can be Cannabis sativa, Cannabis indica, or Cannabis ruderalis. The major difference is how industrial hemp has been bred compared to a marijuana form of Cannabis sativa. Industrial hemp is very fibrous, with long strong stalks, and barely has any flowering buds, while a marijuana strain of Cannabis sativa will be smaller, bushier, and full of flowering buds. Marijuana, 99% of the time, has a high amount of THC and only a very low amount of non-psychoactive cannabinoids. Hemp, on the other hand, naturally has a very high amount of these and only a trace amount of THC. Fortunately, the cannabinoid profile of hemp is ideal for people looking for benefits from cannabis without the ‘high.’†

Hemp is used for making medicinal remedies, food, fiber, rope, paper, bricks, oil, natural plastic, and so much more. Whereas marijuana is usually used just recreationally, spiritually, and medicinally.

*Our hemp extracts are sometimes referred to by people as cannabis oil, as the term cannabis can technically describe hemp or marijuana, and in our case cannabis oil is obviously being used to describe our hemp oils.

We sell country-wide and worldwide, so we must abide by the federal and not just state law. Regarding hemp cultivation, the state and federal laws here in the United States are presently contradicting, and to avoid stepping into an ambiguous area of the law, we are only sourcing our hemp from countries that we know for certain it is legal to do so from. This way we are following both state and federal law and are able to provide hemp extracts to people all around the world. We hope to be able to one day provide Colorado Hemp extracts all around the country and world, but we can’t do this until and if hemp farming becomes fully legalized at the federal level.

Our raw extracts have varying percentages of cannabinoid content. The range has been 9%-70% so far.

This however has no effect on how much pure cannabinoids go into each bottle of oil. If we have a 20% extract, we’ll put twice as much of that extract in the formulation compared to if we used a 40% extract. The final amount of actual cannabinoids in a bottle will always be the same despite the variation in percentage of the base extract.

As a dietary supplement we can only recommend our hemp oil blends for internal consumption.

There is no easy answer to this. Our starting recommended serving size is 15 drops but we generally recommend experimenting to see what feels best to you. Some prefer 5 drops, some prefer over 50 drops per day.

Hemp is considered by many to be generally safe. We’ve never seen or heard of any significant or negative side effects in our years in the industry. That said, we can’t rule them out. Please consult with your physician before using any dietary supplement including Hemp extract supplements.

As a company who sells various dietary and food supplements, we can’t suggest any of our products for the prevention, treatment or cure of any disease or ailment.

When considering our different hemp products, know that they all come in two strengths. Our Original Hemp blends (Classic Hemp Blend, Hemp Complete, Brainpower oil, & Signature Blend) all have 250+mg of cannabinoids per fluid ounce, and our concentrated blends have 1,500+mg per fluid ounce, six times the potency of our traditional oils. We’ve found that sometimes less is more, but nevertheless, some people like to take very large serving sizes of our hemp extracts.

The main difference between the four Original Blends is the additional herbal ingredients besides hemp. We suggest you research the separate components of each blend to determine which product may be most appealing to add to your dietary regimen. If you know it’s solely the hemp extract that you are looking for, with no additional ingredients, then Classic Hemp Blend or Classic Hemp 6x is what you’re looking for.

THOSE WHO SUSPECT THEY MAY HAVE A DISEASE OR ARE SEEKING HELP FOR A DISEASE SHOULD CONSULT A QUALIFIED MEDICAL PROFESSIONAL.

Our CO2 Hemp Extracts are produced from industrial hemp, and in order for us to legally (through Federal law) acquire and sell the hemp oil, the hemp must be grown outside the United States. So in order for us to get it here and be able to sell it to all fifty states and worldwide, we must import it from out of the country (more specifically we acquire our hemp oil from multiple European countries), and the importation is very costly.

A supercritical CO2 oil extraction is performed on the stalks and seeds of mature industrial hemp plants, and the resulting hemp oil is analyzed in a laboratory through an HPLC test. Then the raw CO2 extracted hemp oil is shipped to the U.S. and is further refined at a GMP certified facility. The purified hemp oil is then again analyzed for its potency and purity. And then turning this naturally high-cannabinoid hemp extract into our final blends is another additional process that takes time and resources. And then a final testing is performed on the finished products at a few third party laboratories – including a university lab here in CO. These necessary steps to ensure ultimate potency and purity throughout each stage of the process, and the facilities that are required to perform all the steps, all add up to CO2 hemp extract products being very costly to manufacture.

We hope to see the cultivation of industrial hemp become fully legal within the United States. There are small steps being taken in this direction, and we are hopeful that process will continue favorably. This would lead to a dramatic decrease in cost for both the manufacturers and consumers of Hemp products, including CO2 Hemp Extracts naturally high in cannabinoids and terpenes.

In accordance with federal regulations we cannot make health claims regarding our dietary supplement products. We can only recommend our products for general wellness.

Absolutely not. Standard hemp oil, which can be found very cheaply at a grocery store, is a much different product than our CO2 hemp extracts (not from seed). Standard hemp oil is produced by cold pressing the seeds, whereas our hemp extract is a supercritical CO2 extraction of the hemp plant itself, not the seeds. Regular hemp oil is considered to be a great nutritive food, but it doesn’t have the naturally occurring terpenes, cannabinoids and other components that our extracts do have.

Many people are under the impression that the only way to acquire hemp extracts for themselves or a loved one is to move to Colorado or another hemp-friendly state. Many big news outlets are misinformed and are unfortunately spreading this idea, that you can only get cannabinoid rich hemp extracts in the states where medical marijuana has been legalized. This is simply not the case though. Because our extracts comes from hemp instead of marijuana, and because we acquire it legally from outside the U.S., we can and do ship to all fifty states, and no medical marijuana card is needed.

They are similar, as the hemp oils and potential effects are similar looking and acting. But our hemp extracts are more highly standardized and will usually have a much higher content of non-psychoactive cannabinoids than one produced through the Rick Simpson method. And oils produced through his method will usually have a much higher THC content, as it’s typically marijuana that is used for RSHO.†

Rick Simpson Hemp Oil is actually more a method of extraction than it is a specific product. People use the Rick Simpson method with hundreds of different strains of marijuana, so the THC and other cannabinoid content of the final oil is always varying greatly, depending on the cannabis the consumers are acquiring. Usually what’s used for Rick Simpson oil is a strain with an inferior non-psychoactive cannabinoid content (and high THC), because that’s what the vast amount of marijuana is nowadays.

Because our hemp products are highly standardized compared to RSHO, it is much more useful in trying to figure out a proper regimen and serving size.†

No. Our Hemp Extract products are all made from industrial hemp, which only has trace amounts of THC, so there is no psychoactive effect from taking our products.

We source our industrial hemp from locally operated hemp farms in Germany and Switzerland.

We have a 30 acre plot in Kentucky this year, grown pursuant to section 7606 of the 2014 Federal Farm Bill. We’ll soon only be using US grown hemp.

StevesGoods.com is a product wholesaler and everything is tested twice before it reaches you. The companies I buy from test each product once and they send product to be tested in third party laboratories. Currently we use Bluebird Botanicals and Folium Biosciences which have very strict internal testing.

We have a very strict internal quality assurance system, and we have third party laboratories analyze all of our hemp extracts and our final products for cannabinoid potency, heavy metals, bacterial and microbial life, mycotoxins (fungus), and pesticides.

CO2 extraction is an extraction process that uses pressurized carbon dioxide to extract phytochemicals from a plant. CO2 at certain temperatures and pressures acts like a solvent, without the dangers of actually being one. It is the most expensive extraction method, and is widely considered the most effective and safest plant extraction method in the world.

Many hemp companies boast about their supercritical CO2 extractions, but that’s actually only one (and perhaps an inferior) method of using a CO2 extraction machine. There are also subcritical CO2 extractions, and ‘mid-critical’, a general range between subcritical and supercritical. Subcritical (low temp, low pressure) CO2 extractions take more time and produce smaller yields than super-critical, but they retain the essential oils, terpenes, and other sensitive chemicals within the plant. Supercritical, on the other hand, is a high pressure and high temperature process that damages most terpenes and heat sensitive chemicals, but can extract much larger molecules such as lipids (omega 3 and 6), chlorophyll, and waxes. A truly full-spectrum CO2 extract includes first performing a subcritical extraction, separating the extracted oil, and then extracting the same plant material using supercritical pressure, and then homogenizing both oil extracts into one. In the essential oil industry, an extract made using this specific process is referred to as a CO2 Total.

Order Question and Information


Free Shipping is 3-4 days.

Priority Mail: 2-3 day shipping is $7.40+

Priority Express: Overnight for $24 (No longer available because the post office isn’t performing well and it is almost impossible to get a refund and a huge waste of time on our part. Sorry.

Your order will be shipped within 24 hours and you will receive it in 2-3 days. You will also receive a tracking number.

No. The shipping costs are expensive and will only be serving the US for now.

Shipping Policy: All orders will be processed and shipped as soon as possible, within 3 business days. Many orders ship on the same day. Currently all retail orders are shipped via USPS Priority Mail or USPS First Class Mail. We reserve the right to choose shipping carrier for any Free Shipping promotions. Free shipping promotions cannot be applied to expedited or overnight services.

Once an order is processed and shipped, please allow up to 3 business days for Flat Rate/Ground Shipping. During high volume sales please allow 7-10 days for Flate Rate/Ground Shipping.

Expedited Shipping – orders placed by 11:00 a.m. PST with paid expedited shipping will ship priority USPS to be delivered within three business days.  You must choose expedited shipping at checkout in order for us to correctly prioritize your order.

Overnight Shipping – orders place by 11:00 a.m. PST with paid overnight shipping, will ship via FedEx or USPS to arrive the next business day.  You must choose overnight shipping at checkout in order for us to correctly prioritize your order.  Expedited orders may incur an expedited processing fee as well as a higher shipping charge for faster delivery. Please note that free shipping discount promotions are not applicable.

Incorrect Shipping Information – If a package is returned to StevesGoods.com due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Kate Quinn Organics is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

Lost or Stolen Packages -StevesGoods.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, StevesGoods.com will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

International Orders: StevesGoods.com ships to select countries. All international orders are subject to additional shipping charges based when orders are over 3 items total and/or include larger accessory items.

Please be aware that StevesGoods.com is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at steve@stevesgoods.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at steve@stevesgoods.com and send your item to: 1451 Main RD Phippsburg Maine US 04562.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1451 Main RD Phippsburg Maine US 04562

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Steves Jobs LLC is a Federally/State registered business.

“I decided to register the business in Maine because that is where I grew up and spent 20+ years living. After I turned 19, I moved to Colorado to go to Massage School, graduating and living there for another 9 years. I love Colorado and desire to be there all the time. StevesGoods.com is apart of Steves Jobs LLC but is only an online website and doesn’t require an exact location but the company is registered in Phippsburg, ME. Shipped packages will come from Maine, New York or Colorado.” – Steve owned of Steves Jobs LLC and StevesGoods.com.

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